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Step 6 – Troubleshooting
Even experienced hosts come across bumps in the road. This practical, honest guide covers how to deal with tricky guests, last-minute cancellations, broken house rules, stains, EV charging disputes and retaliatory reviews — before, during and after a stay. It also explores how to respond when bookings slow down, including tips on algorithms, pricing tweaks and optimising your listing. Full of examples and calm, clear advice, it’s designed to help you stay confident and professional when things don’t go to plan.
Step 6 – Troubleshooting
Even experienced hosts come across bumps in the road. This practical, honest guide covers how to deal with tricky guests, last-minute cancellations, broken house rules, stains, EV charging disputes and retaliatory reviews — before, during and after a stay. It also explores how to respond when bookings slow down, including tips on algorithms, pricing tweaks and optimising your listing. Full of examples and calm, clear advice, it’s designed to help you stay confident and professional when things don’t go to plan.
